01
Contact us
Email namaste@datayogi.fr. Tell us which screen you were on, what you expected and what happened. Never send your password, a complete conversation or unnecessary sensitive information.
We answer as soon as reasonably possible during business days.
02
Sign in or reset a password
Use Forgot password on the Sign in screen. If no email arrives, check spam and verify the address used to create the account. For a blocked account, contact support from that same email address.
03
Update your details
Open Me → Settings → Your details. Updating personal details does not alter your motivations, questionnaire results or archetypes.
04
Delete your account
Open Me → Settings → Delete my account, enter your password and confirm. Deletion is permanent. If you cannot access the app, contact support from the account email address.
05
Privacy request
For access, correction, deletion, portability or another privacy request, email namaste@datayogi.fr with the subject “Privacy request”. We may verify your identity before acting.
06
Not an emergency service
Data Yogi cannot provide emergency help. If you or someone else may be in immediate danger, contact the emergency services in your location now. In France, call 15 or 112.